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Products: Development - Sales & Customer Service Staff

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  • Sales & Customer Service Staff
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    Sales Development Package DSP001

    £173 + VAT

    Save 9%

    This is a recommended development solution for sales staff. Save £13 on the RRP for these products.

    1 results

    Per page

    £67 + VAT

    Comprehensive personality report to support development.

    £72 + VAT

    OPQ personality questionnaire: A clear and easy to understand report that looks at an individual's impact within the team. As many sales and customer service roles require effective team working skills, this report can be invaluable.

    £165 + VAT

    OPQ personality questionnaire & Motivation Questionnaire: A comprehensive Sales Report.

    £72 + VAT

    OPQ personality questionnaire: Sales and Customer Service roles require effective understanding of the customers and their needs therefore being able to develop and improve emotional intelligence is vital. The report describes potential strengths and potential weaknesses in how an individual is able to control their own emotions and manage their relationships with other people. The report is intended for use by managers to support the development of individuals.

    £115 + VAT

    OPQ personality questionnaire: Offers development advice on 8 areas based on the Universal Competency Framework. Ideal for supporting sales and customer service staff with wider potential to develop further.

    £90 + VAT

    Quest offers job specific personality questionnaires tailored to your specific role/area of work to aid with recruitment and development.

    £28 + VAT

    A concise report that displays a Risk Scale for roles that require attention to detail and strict adherence to procedures.

    £128 + VAT

    OPQ32 - Emotional & Social Competence Report

    Describes potential strengths and  weaknesses in how an individual is able to control their own emotions and manage their relationships with other people. Key competence areas include: Self Awareness, Self Regulation, Motivation, Empathy and Social skills.

    Recent studies have concluded that career success is judged not just on proficiency in the 'hard skills' required to do a particular job, but also the possession of 'soft skills' associated with democratic, flexible, team based work cultures.&

    15 results

    Per page

    £26 + VAT

    CEB-SHL on-line test designed to assess candidates' ability to understand and evaluate written statements.

    £26 + VAT

    CEB-SHL online test designed to assess candidates' ability to understand and evaluate numerical data.

    £28 + VAT

    Discounted rate for 2 or more MS Office tests purchased for the same candidate. Measures candidate's capability to work with spreadsheets. Available for Basic, Intermediate or Advanced levels in Excel 2000, 2003, 2007, 2010 or 2013.

    £28 + VAT

    Measures ability to listen to information through a headset and key in name, address and other data for a choice of industry sectors.

    £28 + VAT

    Discounted rate for 2 or more MS Office tests purchased for the same candidate. Available in Basic, Intermediate and Advanced Levels for Word 2000, 2003, 2007, 2010 or 2013.

    £28 + VAT

    Discounted rate for 2 or more MS Office tests purchased for the same candidate. Measures candidates' skill levels using PowerPoint.

    6 results

    Per page

    No results.

    Sorry, we have no tests, products or courses of this type which match your search criteria and are widely available. However, please contact us if you would like to enquire further about a particular type of test.

    22 results