Description

Call Centre - Data Entry Test

This Data Entry test is designed to assess the primary skills required for Call Centre staff. The test measures the ability to listen to name, address and other information and then key in this data accurately to the relevant fields on the screen. The information can be chosen from the financial, insurance, retail or travel sectors. Some regional accents are used and candidates can select individual items to be spelt out loud.

Benefits

• Quickly assess a candidate’s basic keyboard and data entry skills
• Allows you to compare candidates with high accuracy under controlled conditions

Add to basket