Description

OPQ32 personality questionnaire from CEB-SHL.  Emotional and Social Competency Report to support the development of sales and customer service staf.

OPQ32 - the Occupational Personality Questionnaire is the global leading personality tool. The OPQ assesses preferred work behaviours and personality and identifies potential strengths and weaknesses. The Emotional and Social Competency report explores how a person is able to apply and control their own emotions and manage their relationships with other people. It also provides insights about understanding others’ emotions and their perspectives, and their capacity to display empathy and flexibility.

This OPQ report is intended to be used as a developmental tool. The potential strengths and weaknesses are explored through key themes including: Self-Awareness, Self-Regulation, Motivation, Empathy and Social Skills.  This OPQ report should be used as the basis of a development discussion with the individual.

If you would like one of our consultants to provide more detailed feedback and have a development/ coaching discussion with the individuals please contact us for a quotation. Tel: 01285 861734.

Benefits

• Reports quickly available after online completion
• No expensive costs on OPQ annual licence, materials, or system costs
• Emotional Intelligence is key to achieve effective working with others
• No formal training required – interpreted reports and support as needed
• Predicts performance –OPQ is proven to predict job performance
• OPQ available in over 30 languages
• OPQ is the market leading quality tool
• OPQ is supported by significant research

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